Silk Queen Grand Hotel

Silk Queen Grand Hotel

36 Lo Su Street, Hoan Kiem District, Hoan Kiem, Hanoi, Vietnam

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  • Offering an outdoor pool and views of the city, Silk Queen Grand Hotel is set in the Hoan Kiem district in Hanoi, 200 m from Thang Long Water Puppet Theater. The hotel features free WiFi and has a spa centre with hot tub. Guests can enjoy a meal at the restaurant or a drink at the bar.
    The spacious and air-conditioned rooms come with a flat-screen TV, private bathroom with a bath, bidet, slippers and free toiletries. Certain rooms have a seating area where you can relax and a terrace or balcony.
    There is a 24-hour front desk at the property. Guests can also book tours via the hotel. Available at a surcharge, airport transfers between the hotel and Noi Bai International Airport, which is a 30-minute drive away, can be arranged
    Ngoc Son Temple is 300 m from Silk Queen Grand Hotel, while Hoan Kiem Lake is 400 m from the property.

    Hotel booking policy

    Check-in time:
    + From 14:00 until later. Sooner subject to room availability.

    Check-out time:
    + Until 12:00 or sooner
    + Late check-out until 18:00 will be charged 50% of room rate.

    Cancellation:
    + Free! If cancelled or modified up to 15 days before date of arrival, no fee will be charged.
    + If cancelled or modified after 15 days before date of arrival, 100% of the reservation will be charged.
    + In case of no-show, 100% of the reservation will be charged.

    Child & Baby-cot:
    + Free! 1 child under 12 years old stay free of charge when using existing beds.
    + Free! 1 child under 2 years old stay free of charge in a baby-cot.
    + Child (age of 6 - 11) will be charged for an extra breakfast.

    Pets Policy:
    + Pets are not allowed

    Group’s policy:
    + When booking more than 10 rooms, different policies and additional supplements may apply.

    Room rates:
    + All rates are subject to change without notice if booking is still not confirmed. These rates are available only for bookings made with Vietnam Best Holidays and not available from the hotel directly. Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.

    Hotel Facilities

    • Ticket service
    • Shared lounge/TV area
    • Dry cleaning
    • Salon
    • Luggage storage
    • Laundry service
    • Room service
    • Restaurant(s)
    • Coffee shop
    • Massage(s)
    • Wi-Fi in public areas
    • Free Wi-Fi in all rooms
    • Elevator
    • Spa / Massage
    • Shuttle service
    • Car Rental
    • Minibar
    • Business center
    • Rooftop terrace
    • Tours/ticket assistance
    • Safe-deposit box at front desk
    • Designated smoking areas
    • Fitness facilities
    • Free newspapers in lobby
    • Sauna
    • Concierge services
    • Multilingual staff 12
    • Limo or Town Car service available
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