Hotel booking policy
These are general hotel policies for Grand Plaza Hotel, as they may vary per room type, please also check the room description.
Check-in date:
+ From 14:00 until later. Sooner subject to room availability.
Check-out date:
+ Until 12:00 or sooner
+ Late check-out until 18:00 will be charged 50% of room rate.
Cancellation:
+ Free! If cancelled or modified up to 10 days before date of arrival, NO fee will be charged.
+ If cancelled or modified after 8 days before date of arrival, 100% of the reservation will be charged.
+ In case of no-show, 100% of the reservation will be charged.
Child & Baby-cot:
+ Free! 1 child under 12 years old stay free of charge when using existing beds.
+ Free! 1 child under 2 years old stay free of charge in a baby-cot.
+ Child (age of 6 - 11) will be charged US$ 9 /child for an extra breakfast.
Pets Policy:
+ Pets are not allowed
Group’s policy:
+ When booking more than 5 rooms, different policies and additional supplements may apply.
Room rates:
+ All rates are subject to change without notice if booking is still not confirmed. These rates are available only for bookings made with Vietnam Best Holidays and NOT available from the hotel directly. Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.